Returns & Exchanges
At Kydex Customs, we stand by the craftsmanship of our gear and offer a 30-day return policy for any products in their original, unworn condition. If your custom fit isn't exactly what you expected, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to maintain eligibility for a refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or ship out your new exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing