Frequently Asked Questions
Everything you need to know about our handcrafted gear.
How long will it take to receive my order?
Since our Kydex products are custom-made to order, our standard lead time is 7-10 business days for manufacturing, followed by standard shipping times.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your gear doesn't meet your expectations, you can return it in its original condition for a full refund or exchange.
What materials do you use for your products?
We use high-grade, genuine Kydex thermoplastic and heavy-duty hardware to ensure maximum durability, retention, and a sleek profile.
Do you offer international shipping?
Yes, we ship our custom holsters and accessories worldwide. Shipping costs and delivery times vary based on the destination country.
Can I request a custom color or pattern?
Absolutely. We offer a wide range of solid colors, carbon fiber finishes, and specialty patterns. Please contact our support team for specific custom requests.
How do I care for my Kydex gear?
Maintenance is simple. Just wipe your gear down with a damp cloth and mild soap. Avoid exposing it to extreme heat, as it may cause the material to lose its shape.